Ticket purchase limited.
Due to technical problems, the ticket purchase via SBB.ch and SBB Mobile is currently limited.
About SBB Information Technology.
SBB Information Technology develops bespoke IT applications for its customers and oversees the development of the corporate IT environment.
An innovative IT business partner providing a top-class service.
The Swiss railway network is the most heavily used in the world. And when it comes to punctuality, there’s only one country in the world (Japan) whose trains run more punctually. Given this high level of utilisation and equally high safety and punctuality requirements, the innovative use of information technology is virtually the only way in which the efficiency and quality of the railway network can be increased.
And this is where SBB Information Technology comes into its own. We develop the IT strategy, coordinate the IT innovation portfolio and are responsible for managing the corporate IT environment, which consists of over 1,000 applications. These range from standard solutions such as SAP to highly specialised one-off developments. With over 1000 employees, we are one of Switzerland’s largest IT employers. We currently look after around 35,000 users and 21,000 IT workstations. We employ over 400 developers in our software engineering section, and our SAP installation is one of the biggest in Switzerland.
Over 1,000 applications in one system.
SBB’s system environment consists of a remarkably large number of closely interlinked applications. SBB currently maintains over 1,000 such applications. Virtually all business processes are supported by IT, from timetabling and production planning to logistics, customer information and ticket machines. SBB supports a wide range of standardised technologies and platforms in order to run these applications.
SBB’s IT architecture management section is responsible for documenting, planning and implementing the corporate IT architecture, and in so doing represents the interests of the business as a whole. It selectively manages new and ongoing projects by providing consultancy, drawing up principles and specifying requirements, adopting an evolutionary approach with the aim of efficiently supporting a modern, upgradable and harmonised IT environment for the railway network in the interests of its customers.
State-of-the-art project management methods.
We use the “PM2go” project management system to support our IT projects. This model combines a variety of different methodologies such as Scrum (an iterative incremental approach) with various types of project (one-off software development, the use of standard software, procurement and platforms) and tailors them to fit the project context. This standard is the result of practical experience, and has proven its worth time and time again within SBB Information Technology. This holistic approach includes not only project management activities but also the other activities that take place during projects, such as business modelling, requirements engineering, software design and implementation, testing, quality assurance and rollout, and is aimed at all project staff.