This specialist management unit is responsible for the Group’s two primary objectives of safety and punctuality. Supported by the divisions’ units, it is responsible for the following duties:

• Managing and further developing a comprehensive, integrated and effective safety and quality management system
• Developing the safety and quality strategy
  
• Establishing targets, programmes, standards and methods in relation to safety, quality and punctuality
• Analysing incidents and defining measures
  
• Anticipating developments and challenges
• Supporting and evaluating all major Group decisions from a safety, quality and customer punctuality perspective

The head.

Patrick Hadorn (born in 1970 in Switzerland), Head of Safety & Quality since 1 January 2017.

Mechanical engineer with a University of Applied Sciences degree. At SBB since 2014. My most recent position was Head of Quality, Safety and Environment in the Passenger Traffic Division and I was Vice President Quality & Safety and a member of the management board of RUAG Aviation before that.