You can count on us for punctual train travel.
Ensuring that each and every one of our customers arrives at their destination safely and on time is our top priority.
Every day, well over a million passengers and more than two hundred thousand tonnes of freight travel on board more than ten thousand trains along the SBB rail network. Our customers expect our trains to take them, or their goods, to their destination safely and punctually.
32,300 SBB employees work every day to ensure and further improve the reliability and punctuality of our trains – essentially keeping the rail network under control. We do everything in our power to keep our promise that all travellers will make their connections and arrive at their final destination on time. To deliver on this promise, we tolerate deviations from the timetable of +/- 3 minutes, and no more. This means that we hold ourselves to the strictest standards in Europe.
Outstanding safety and punctuality are what sets train travel apart from other modes of transport. The Swiss railway network is one of the busiest in the world. Even small, everyday disruptions can have far-reaching effects. We work continuously to analyse disruptions and what causes them, develop measures and take action in order to maintain our punctuality levels as far as possible and continue improving our services.