The face of SBB.

You make a huge contribution to safety and passenger comfort. Depending on which area you work in, you make information announcements, provide face-to-face information, inspect trains to ensure they are clean and fit for service, inspect tickets, survey passenger numbers, provide assistance when there are disruptions and implement safety standards.

Find the right path for you.

We all have many diverse capabilities. Some of us are good with people and keep our cool in hectic situations, while others are more interested in the technical side of things and enjoy working precisely. And people have different preferences when it comes to working hours too. While some are looking for a full-time job, others prefer part-time work. To give everyone a chance to use their skills individually at SBB, we offer different versions of the job. All versions come with attractive benefits and development opportunities. What’s more, you will receive full pay while you are training.

Part-time training as a passenger attendant.

We offer a twelve-month paid part-time training scheme at 60% in Zurich. The secondary training course begins with two block weeks. You then develop theoretical and practical knowledge during the rest of the training period, normally over three full days a week: the dates on which you have to attend teaching for theoretical subjects at the training centre in Zurich, which always takes place on Mondays, Tuesdays or Wednesdays, and the exam dates are provided a year in advance. During the training programme, you will also have irregular customer-facing practical training shifts in the early morning, in the evening and at the weekend. That means your work days will vary each week. To make it easy for you to plan your family and leisure time, we let you know when you will be working no later than one month in advance.

You complete your secondary training by taking a test. In the consolidation phase which follows, you will be made fit to work as a passenger attendant. Once you have successfully completed your training, you can freely determine your workload; you can join us from 40%. You work throughout Switzerland and in irregular shifts. In agreement with your superiors, you can set regular days off if working part-time.

Part-time training as a passenger attendant for frequency surveys.

We offer a paid, four-month part-time training programme with a 50% workload in Zurich. As a passenger attendant for frequency surveys, you are in face-to-face contact with our passengers, collecting information on their travel habits. You are the face of SBB: as a courteous host or hostess, you give passengers on the train your attention, accompanied by a friendly smile – whether early in the morning or late at night.

During training:

• 2 to 3 days of lessons or practical assignments per week, with working days varying.
• You will be notified of the attendance days for theoretical lessons and the examination days when you enter the training programme.
• You complete the training by taking an exam.

After training:

• Occasional practical assignments can be expected early in the morning, in the evening and at weekends.
• Allocation requests are possible, so you can optimise your plans for your family and your free time.
• Working days are announced at least one month in advance.
• You work part-time, depending on your options and the needs of the location in question.

In this position, you will not be not responsible for issuing fines or for safety-related tasks. This frees you up fully to concentrate on carrying out passenger frequency surveys. Upon successfully completing your training, you will be ready to take on your tasks in collaboration with colleagues from various areas of the company. You can do this work anywhere in Switzerland. The start and end points of your assignments are always at the same location, allowing you to plan ahead.