Arnaud Brenner
Passenger Attendant, loves mountain biking and skiing.
Passenger attendant.
As a passenger attendant, you are in face-to-face contact with our passengers and look after them during their journey.
Sandra Künzi
Head of Passenger Attendants (60%), sociable and travel-lover.
A friendly “Good morning!” is just as important as the ability to provide information professionally. Every time you interact with our passengers, you make a key contribution to the achievement of one of our most important goals, which is to ensure our customers remain happy and satisfied.
Your tasks.
Your job as a passenger attendant includes the following tasks:
- Inspecting tickets and taking the personal details of passengers who do not have a valid ticket.
- Providing information to our passengers, e.g. on-board announcements about connecting trains.
- Assisting when there is a disruption and helping implement safety standards.
- You are also responsible for train preparation. That means carrying out brake tests and inside and outside inspections of trains.
Further content
Interested in other career profiles in passenger attendance? Take a look at these jobs:
Order our recorded fact-finding event about the passenger attendant job description, training and requirements.
