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Arnaud Brenner
Passenger Attendant, loves mountain biking and skiing.
Passenger attendant.
As a passenger attendant you are in face-to-face contact with our passengers and look after them during their journey.
Sandra Künzi
Head of Passenger Attendants (60%), sociable and travel-lover.
A friendly "good morning" is just as important as the ability to provide information professionally. Every time you interact with our passengers, you make a key contribution to the achievement of one of our most important goals, which is to ensure our customers remain happy and satisfied.
Your tasks.
Your job as a passenger attendant includes the following tasks:
- Inspecting tickets and taking the personal details of passengers who do not have a valid ticket.
- Providing information to our passengers, e.g. on-board announcements about connecting trains.
- Assisting when there is a disruption and helping implement safety standards.
- You are also responsible for train preparation. That means carrying out brake tests and inside and outside inspections of trains.
Further content
Order our recorded fact-finding event about the job in the description passenger attendant, the training and the requirements.
