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Arnaud Brenner

Passenger Attendant, loves mountain biking and skiing.

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Passenger Attendant: Be the face of SBB.

As a passenger attendant, you interact with our passengers directly as you accompany them on their journey. A friendly greeting in the morning is just as important here as the provision of accurate information. Every time you interact with our passengers, you make a key contribution to the achievement of one of our most important goals, which is to ensure our customers remain happy and satisfied.

I use my knowledge and experience to make sure our customers feel good every day, and they make me feel good as well – that’s how we keep Switzerland on the move together.

Sandra Künzi

Head of Passenger Attendants (60%), sociable and travel-lover.

The face and voice of SBB.

Our passenger attendants interact directly with our customers as they perform a variety of tasks that are crucial for ensuring a pleasant customer experience and maintaining our company’s outstanding reputation.

You personally inform customers about the latest developments, ensure that customers are comfortable on their journey, check tickets, act competently and responsibly when disruptions occur and make sure that safety standards are complied with.

As a courteous and attentive host, you’re always there to help our passengers with a friendly smile – whether it’s early in the morning or late at night.

How to start your career.

Several training courses begin every year in different locations in Switzerland. After successfully completing your training, where possible, you will be given a job in the same region.

The next training courses begin on:

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