Close your bags and open your eyes. So that the journey remains a wonderful memory.
Opportunity invites theft. That’s why it is important to pay attention to your belongings and make theft difficult for thieves. Our practical tips can help you with this.
If something does happen: You can reach us at any time on 0800 117 117.
Useful advice on protection against pickpockets.
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![A young man is approached by another man. He keeps an eye on his rucksack.]()
Image legend: Don't let your valuables out of your sight, even if someone politely asks you something. -
![A man holds up his coat. A wallet and a smartphone can be seen in the inside pockets of the coat.]()
Image legend: Carry your wallet and mobile phone in a secure inside pocket. -
![Many people are crowded into the train.]()
Image legend: Pay extra attention to your luggage and valuables when in crowded places. -
![A man is sitting on a train that stops at a railway station. He makes sure he keeps an eye on his rucksack and suitcase.]()
Image legend: Be particularly mindful of your luggage and valuables when people are getting on and off the train. -
![A lady carries her handbag closed and well protected in front of her body.]()
Image legend: Keep handbags and shoulder bags closed and carry them in front of your body.
Tricks used by pickpockets.
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![A man kneels down at the bottom of an escalator to tie his shoelaces. The passer-by walking behind him must stop. Behind the passer-by, an accomplice fishes the valuables out of the passer-by's rucksack.]()
Image legend: Thieves block the escalator in the station or the entrance to the train, causing the victim and others to form a crowd. While everyone is looking ahead, accomplices reach into the victim’s pocket or bag from behind. -
![A traveller is sitting on the train when suddenly someone knocks on the window from outside. While the traveller looks distractedly at the window, an accomplice walks past inside the corridor and steals the traveller's bag.]()
Image legend: Accomplices knock on the train window from outside. Thieves on the train steal the distracted victim’s valuables. -
![A man holds out a city map to a woman and asks for directions. The accomplice steals her valuables while the woman is distracted.]()
Image legend: Thieves ask their victims for directions and show them a map of the city. While the victim is trying to help, accomplices steal something from their handbag. -
![A man sleeps on the train and leaves his laptop and mobile phone on the table in the compartment. A thief steals the valuables in the meantime.]()
Image legend: Thieves notice that a person is distracted or sleeping and use this opportunity to steal valuables. -
![A thief bumps into a woman in the crowd. His accomplice reaches into the woman's bag while she is distracted.]()
Image legend: Thieves bump into their victims in a crowd or “corner” them with the help of accomplices. While the victim is distracted, accomplices reach into their pocket.
